Your appointment is very important to the team members at Cowan & Co. It is reserved especially for you as we understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations to avoid penalty.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our wait list miss the opportunity to receive services. Our appointments are confirmed 24 hours in advance because we know how easy it is to forget an appointment you scheduled weeks ago. Since the services are reserved for you personally, a cancellation fee will apply if we do not receive proper notice.
* Appointments made within the 24 hour period and need to cancel, the client then must cancel at least 4 hours in advance of appointment time.
The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our team members schedules filled, thus better serving everyone. Cowan & Co.'s policies are presented and provided in the best quality and tradition of excellent services for our established and future clientele. Thank you for viewing and supporting our policies criteria.
As a courtesy, we will call, email or text to confirm your service appointments 1 business day prior to your appointment date. However, if we are unable to reach you, and can only leave a message, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee. Thank you for understanding.
PARTY FACILITIES The salon provides an intimate setting for small groups. Weather it is a corporate or bridal shower, your guests will be pampered from head-to-toe.
COWAN & CO. GIFT CARDS Available for all services, and all dollar denominations. Special delivery service is available.
216 W. Washington St. Glasgow, KY. 42141 | 270.651.5056